Do you ship internationally?

(English version below)


Yes, we ship to mainland France and neighboring European countries: 

  • Germany
  • Austria
  • Belgium
  • Denmark
  • Spain
  • Italy
  • Ireland
  • Luxembourg
  • Netherlands
  • Portugal
  • United Kingdom
  • Sweden
  • Switzerland

Shipping costs:

  • For all EU countries, shipping costs are €6 for pickup at a pickup location and €10 for home delivery. Shipping is free for orders over €200.
  • For countries outside the EU (Switzerland and the United Kingdom), shipping costs are €15 for home delivery. Shipping is free for orders over €200. We cover the local VAT and customs duties for you, so you won't have to pay anything upon receipt.

Exchange and Return Policy:

Exchanges and product returns are free (well, Loom covers the cost, but it’s on us 😊). If you have a problem with the size or color, if you notice a defect, or if you’ve simply changed your mind, you have 30 days (60 during the Christmas season) to request an exchange or refund onthis page. We’ll send you a return label through your country’s postal service (e.g., BPost in Belgium, Deutsche Post in Germany...) and let you know the steps to follow to receive your exchange or refund. Of course, the product must never have been washed or worn (beyond trying it on) and must not be damaged.


P.S.: Sorry, we don't ship to the French overseas departments and territories, because dealing with customs duties and port taxes is a bit too complicated for us!


English version

We ship to France and neighboring European countries:

  • Germany
  • Austria
  • Belgium
  • Denmark
  • Spain
  • Italy
  • Ireland
  • Luxembourg
  • The Netherlands
  • Portugal
  • United Kingdom
  • Sweden
  • Switzerland

Shipping fees:

  • For all EU countries, shipping costs are €6 for delivery to a pickup location and €10 for home delivery. Shipping is free for orders over €200.
  • For non-EU countries (Switzerland and the UK), shipping costs for home delivery are €15. Shipping is free for orders over €200. We cover the local VAT and customs duties for you, so you won’t have to pay anything upon receipt.

Exchange and Return Policy:

Exchanges and returns are free. If you have any issues with the size or color, if you notice a defect, or if you simply change your mind, you have 30 days (60 during the Christmas season) to request an exchange or a refund on this page. We will send you a return label from your country’s postal service (e.g., BPost in Belgium, Deutsche Post in Germany…) and provide instructions on how to receive your exchange or refund. Of course, the product must not have been washed, worn (other than trying it on), or damaged.